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Thread: Petition to BCS for improving the after sales service

  1. #1
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    Default Petition to BCS for improving the after sales service

    Sorry if the thread name looks too long, but I couldn't come up with a better name, anyways cutting to the chase. I once bought a used Gigabyte G31 motherboard from Elephant Road and it had no papers, however the board's still eligible for warranty, but when the board was taken to Smart Technologies BD Ltd. they refused to provide RMA saying that without papers it's not possible for them, even though the board has legit warranty period remaining.

    And we all know how reputed U.C.C. and Global are for screwing their customers when claiming warranty for products, coming up with fungus and rust and stuff, so, it hit me, why can't Bangladesh have warranty policies like the retailers or importers have abroad? And not only that, but why can't the local importers or authorised resellers and/or retailers provide Global warranty services like they do abroad? We're paying the same amount of money or in some cases more than what these products are sold for in foreign countries, then why should we settle for less when it comes to after sales/warranty services? I think it's about time, us, the consumers, take a step up and make our voices heard to the proper authorities like BCS and submit a public petition to have BCS strictly monitor prices of computer products and after sales service, and also, raise the after sales service standard to the same level which is provided abroad. Those of you, that believe this would help us consumers, please provide your opinion and suggestions on the petition or other alternatives on approaching BCS regarding this matter, thanks for taking the time to read this.

    Thank you aayman for changing the thread title!
    Last edited by Fox Mulder; January 2nd, 2015 at 18:08.
       14

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    Default

    good post.im in.
    People should stop blaming games for allegedly *copying* each other: "oh this game is Skyrim copy", "this game is WoW knock off", "this game is just another DMC" - enough!

    On this rate every 3rd person action will be God of War, every 3rd p shooter Gears, every 1st will be CoD.. it's ridiculous. They are called genres people! And if you look carefully you'll see allot more than mimicry out there.
       1

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    Default

    Fix a date . . . I'll be glad to join in.
       1 Mobile   

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    Same here.

    I will be ready to join.

    let me know the time and date

    and good initiative.
    Once more into the fray
    Into the last good fight I’ll ever know

    Live and die on this day
    Live and Die on this day
       1

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    trimmed the title a little

    Its BCS so computer stuff is agiven
       1

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    I also support this but if this policy is enforced, it will increase the price of products even more.

    Anime-Planet.com - anime | manga | reviews
       2

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    I think if the global and local warranty is made same then the local price is going to increase. Also observing the marketing policy of Bangladesh judging the customers and economic structure of our country, local dealers lowers the global warranty period. But yes if the price remains same, then I would like to congratulate this awareness, and yes the behavior towards customers must be dealt with and no doubt on that.
       2

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    I am in. Tell me where and when.
       1 Mobile   

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    For a better after sale of tomorrow, am in.
       1

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    @K' - Vaiya Facebook eh ekta event banao.
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    i'm in! jodi kokhono kothao help lage tao korte raji asi!!!
    when god created me, he was just showing off..!!!
       1

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    time to stand our ground........me in


    Guess what??? scan it??:

    Good enough GAMING RIG

    HApPy GAMing
       1

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    Just submit a signed petition, what are you all gonna do going there in person? Physical presence kind of means little, lol.
       1

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    For Global : yes
    For UCC/Smart : No
       1

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    Quote Originally Posted by Codex View Post
    Just submit a signed petition, what are you all gonna do going there in person? Physical presence kind of means little, lol.
    ^ This is exactly what I have in mind, however, the responses I've gotten so far isn't satisfactory, so I'll wait for a few more days, to see if ppl are willing enough to participate/support, otherwise I'll have to press the abort button.
       0 Mobile   

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    efat tumi agie jao amra tomar pisone o pashe asi
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    I think we can collect some issues or ideas.

    We will talk with them in a constructive manner about the things we want them to do.

    For this we need a lot of insider info. with proper evidence which we can use to prove our point
    Once more into the fray
    Into the last good fight I’ll ever know

    Live and die on this day
    Live and Die on this day
       1

  18. #18
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    Quote Originally Posted by avas911 View Post
    I think we can collect some issues or ideas.We will talk with them in a constructive manner about the things we want them to do.For this we need a lot of insider info. with proper evidence which we can use to prove our point
    yes. It should be constructive rather than a complaint.

    ---------- Post added at 21:52 ---------- Previous post was at 21:50 ----------

    Quote Originally Posted by K' View Post
    ^ This is exactly what I have in mind, however, the responses I've gotten so far isn't satisfactory, so I'll wait for a few more days, to see if ppl are willing enough to participate/support, otherwise I'll have to press the abort button.
    donts press it. Perhaps we should take a little more time.
       1 Mobile   

  19. #19
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    amar mone hoye....facebook er shob gula gaming group eo post kore dewa uchit, onek jon e bg use kore na regularly...or korei na...oder thekeo onekei ashbe join korte...
    when god created me, he was just showing off..!!!
       1

  20. #20
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    age sob member mile date thik koro , then sobai mile manob bonndhon korbo.
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