LGS does NOT detect g403!

[MusharratC]

I just got a g403 wired mouse and I can't get LGS to detect the device.

LGS software version is 90.117. I'm on windows 10 pro insider preview, version 1607, build no 14986.1001.

I have tried reinstalling the software and also tried out LGS version 89 to no avail.

Anyone has any clue on what to do?

[dipanzan]

Close the driver 1st if it's running in the background from the taskbar. Then restart the software with admin privileges(run as administrator).

This was a common problem with the G303, I'm hoping it's the same issue with 403.

[MusharratC]

Close the driver 1st if it's running in the background from the taskbar. Then restart the software with admin privileges(run as administrator).

This was a common problem with the G303, I'm hoping it's the same issue with 403.

Thanks bhai!

After trying that for a few hundred times, then going back to LGS version 87 and trying the admin thing a few more times, it finally recognized the mouse!

[Sybaris Caesar]

Close the driver 1st if it's running in the background from the taskbar. Then restart the software with admin privileges(run as administrator).

This was a common problem with the G303, I'm hoping it's the same issue with 403.

Is it a fw problem or sw?

[dipanzan]

Is it a fw problem or sw?

Software/OS