Mounting kit of Thermaltake Frio Extreme

[mehrab2603]

Long story
Bought a Thermaltake Frio Extreme from UCC yesterday. Found out that one of the screws somehow broke partly and got stuck in a nut in such a way that it is virtually impossible to take it out. It was like that out of the box. I didn't even do anything. Contacted UCC and they refused to change that part claiming that I broke it off. Actually they didn't refuse help completely. They just refused to change those faulty parts, however they offered to mount the air cooler themselves if I bring my motherboard. But they accused me of lying, so I'm done with them. I guess I am partly responsible because I didn't check the parts when buying even after they suggested me to. I bought lots of stuff from UCC before and none of them was faulty. So didn't feel it necessary to check. Now I need to buy the mounting kit for this air cooler. Where can I get it? I just need the following 2 parts.



tl;dr version

Need some parts of Thermaltake Frio Extreme mounting kit(marked in the picture above). Where can I get them?

[furiousTaher]

....UCC yesterday. Found out that one of the screws somehow broke partly and got stuck in a nut in such a way that it is virtually impossible to take it out. It was like that out of the box. I didn't even do anything. Contacted UCC and they refused to change that part claiming that I broke it off. Actually they didn't refuse help completely. They just refused to change those faulty parts, however they offered to mount the air cooler themselves if I bring my motherboard. But they accused me of lying, so I'm done with them. I guess I am partly responsible because I didn't check the parts when buying even after they suggested me to........

tag vanguard, he works for ucc, or does he work for msi/zotac? i dont know all i know he is closely affiliated with ucc.

how to tag? @<BG username here>

[mehrab2603]

VANGUARD vai, can I get those parts from somewhere other than UCC?

[furiousTaher]

^ the right question would be vanguard bhai why is ucc treating me like this... do something.

[mehrab2603]

^ the right question would be vanguard bhai why is ucc treating me like this... do something.

Nah, I am at fault too. I accept that. I just want nothing to do with them anymore.

[minitt]

Those marked parts are actually quite strong. It would be really tough to break them even if some1 decides to give a whack

[mehrab2603]

Those marked parts are actually quite strong. It would be really tough to break them even if some1 decides to give a whack

Those 2 parts aren't broken. It's the screw that joins them together that is broken. The lower broken half of the screw is stuck in the part marked in the top row, and because there is nothing to get a hold of the broken screw with, there is no way to unscrew it and thus it is stuck in there.
The upper broken half of the screw is attached to the other marked part. The screw is fixed permanently with this part by design and thus this part too has become unusable.

[Trave160]

This is messed up even by UCC's standards