I live in Uttara and have Uttara Link as my ISP. I have asked the guys for a download-upload speed of maximum 64Kb/s for Tk. 1000. The first few days, the speed was good - 50 - 60 Kb/s. Then they started to lower the speed. Then, for near about 20 days, I got only a speed of about 20Kb/s. After complaining, they increased the speed but then decreased it only after a few hours. From that point on, I had to phone the ISP company several times a day to maintain the internet speed at the right level. But still, they decrease the download speed only after a few hours.
I am not understanding what the problem is because they agree that that initially they did decrease the speed but that now the problem must be on my end. Thoughts?