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Thread: Qubee the ultimate failure! Check this out!

  1. #1

    Smile Qubee the ultimate failure! Total thievery![Solved]

    Hello there!
    So this is it with qubee I suppose,I just took a look at my usage for the month and I was shocked. I thought okay maybe I got careless and should keep a tab so I went ahead and turned on my PC, tried to download a software and here is what I am getting! I have included all the info for convenience and keep in mind that I am not eligible for FUP as my package is already limited. Here is the screenshot after I got really frustrated:


    BTW,I think there is something wrong seriously with qubee,you see the "??" marks,that one spooked me out. My uptime is 42 minutes 3 seconds and my download speed never went above 5Kb/s so if we do the maths then we find

    (5Kb/s)/8= 0.625KB/s

    I downloaded about 25% of the 2.3MB file so my downloaded overall is 589KB
    Say I downloaded stuff the whole uptime that is 43 minutes = 43x60= 2580Seconds
    So overall download amount possible is = 2580sx.625KB/s = 1612.5= 1613KB= 1.6MB
    The problem is the qubee shows that my received data is 11.73MB & sent is 1.36MB = 11.73+1.36=13.09 = 13.1MB
    I am wondering how that might happen & impressively thats the amount that usually get recorded in usage database.
    Guess what? I am done with this tomfoolery and moving on,I am going to move over to BL and hope that the rumor about qubee buying BL isn't true.

    Thanks and let me know what you think.
    Update:Check out my latest reply! Things can't get any worse than this,scroll down for the real thing!.
    Last edited by blimp; August 5th, 2011 at 15:36.

  2. #2
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    Default Re: Qubee the ultimate failure! Check this out!

    Blion is fyne . it's giving a nice sevice, no problem so far

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    Default Re: Qubee the ultimate failure! Check this out!

    My speed is just up to standard. I get what I pay for.
    Maybe your modem has some issue or it could also be network problem.

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    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by bambambad View Post
    Blion is fyne . it's giving a nice sevice, no problem so far
    dunotai faltu........ami joldi ISP change korar chinta vabna kortesi.....

  5. #5

    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by HusH.§hanny View Post
    My speed is just up to standard. I get what I pay for.
    Maybe your modem has some issue or it could also be network problem.
    I understand your suggestion but honestly I had received over 29KB/s back in 256Kbps days and I also received over 59KB/s but recently qubee has started throttling stuff,I have noticed that except yahoo,google,gmail and facebook most of the sites doesn't even load after 11:30PM which is pretty strange. There CAN'T be network issues every other day and these modems,gigasets are built with quality in mind unlike qubee, so they aren't the issue here. I remember back in march and april qubee faced several large issues like fire in control room,primary cable cut but they resolved those within 1 to 2 hours at most and always kept us on top of what was going on with the best performance but they are history now,ever since qubee upgraded all packages to 2x everything seemed okay for the first week and then suddenly all the problems start showing up,I am not the one to judge but I don't like the looks of it anyway,but all man for himself I suppose,each has different experience but then again so many old customers all together can't be wrong with their frequent complains.

    Thanks

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    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by SinisterFahim View Post
    dunotai faltu........ami joldi ISP change korar chinta vabna kortesi.....
    ami usb dongle diye blion a constant 72kbps pai. tai, apatoto aitai valo

  7. #7

    Angry Re: Qubee the ultimate failure! Check this out!

    I have Been Using Qubee For Over 1.5 Years Now and was happy with their service with 512/1mbps connection...

    But When they "Doubled Up" their Speed they get Meaner by applying so called FUP and Now they have suspended my account without any notice or anything...

    I guess this is how U treat Your Old Valued Customers...

    Kick Them Out when U dont need them Anymore.....

    Qubee is not for Downloading of Heavy Gaming......It was but now they a showing a New Face....

    ...Looking for a new ISP without FUP

    DONT USE QUBEE if U r hooked with a Computer....

  8. #8

    Default Re: Qubee the ultimate failure! Check this out!

    Here is the new scam,for a given period the grand total and total must match but look here and also the time and data transfer with the qubee connection application and the qubee log is totally different!
    Here's the screenshot,check out my date too:

    See grand total and total.
    Tell me how strange can it get?

    Am I the only one or is it a common issue? I had to pay extra Tk538 for last month over usage too.

    Thanks

  9. #9
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    Default Re: Qubee the ultimate failure! Check this out!

    ami ekta jinish kheal korsi daily usage amount ulta palta dekhay sei hishabe total amount bul dekhay but ekdom grand total download+upload amount tik dekhay at least for me.

    so i follow grand total amount.
    Last edited by knroeoueqisk; August 3rd, 2011 at 09:23.

  10. #10

    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by kung fu panda_4444 View Post
    ami ekta jinish kheal korsi daily usage amount ulta palta dekhay sei hishabe total amount bul dekhay but ekdom grand total download+upload amount tik dekhay at least for me.

    so i follow grand total amount.
    I use Netwrox to monitor all the incoming and outgoing traffic & according to that my total data is almost(a little less) equal to the total in qubee,but grand total is way excess by around 180MB(approximately),I believe there is somekind of mechanism that is adding up data & time from my last month usage or something. Send an email to qubee,no reply yet,hoping for something t'day. It seems that there are about 21 entry for my usage but 10 of them are in strange times when I am not at home & my PC has some serious password so I don't have anyone else using my PC at that time,but I'll hang onto it and see if there are more entries at strange times,if so then am moving off to Blion for good,they have some serious performance upgrade recently.

    Thanks

  11. #11
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    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by blimp View Post
    I use Netwrox to monitor all the incoming and outgoing traffic & according to that my total data is almost(a little less) equal to the total in qubee,but grand total is way excess by around 180MB(approximately),I believe there is somekind of mechanism that is adding up data & time from my last month usage or something. Send an email to qubee,no reply yet,hoping for something t'day. It seems that there are about 21 entry for my usage but 10 of them are in strange times when I am not at home & my PC has some serious password so I don't have anyone else using my PC at that time,but I'll hang onto it and see if there are more entries at strange times,if so then am moving off to Blion for good,they have some serious performance upgrade recently.

    Thanks
    ¤Bandwidth monitor ta use kore dekhen vhai.dekhen Netwrox ar Bandwidth monitor ¤same amount dekhay kina.

    ---------- Post added at 12:28 ---------- Previous post was at 12:18 ----------

    ami kheal kore dekhsi je Bandwidth monitor amar ek session ja usage amount dekhai se ¤qubee er grand total amount ei same amount add hoise,

  12. #12

    Smile Re: Qubee the ultimate failure! Check this out!

    Problem Solved!
    Okay,it seems that there was someone else using my uname & password to use my account during the time I am supposed to be busy and hogged around 180MB. Qubee suggested that I change my password immediately and there's nothing they can do as the bandwidth is already used up. So my bandwidth monitor was all along right.

    BTW heard that qubee is confused about all the bad reports,FUP etc & there was even a online news about this. The big guys in there knows that there are some arrogant CC rep and some ID10T ones which should be trimmed out,they will work on it. They suffered from some kind of huge loss recently due to some changes,trying to cope up by increasing sales. Another problem is that there is actually 30% or so not 4-5%, users always going over their limit every month downloading mostly general & porn movies, songs & lots of torrent which are the prime source of pirated stuff supply. These users getting enraged that they are limited after a certain amount spreading rumors resulting in panic and suspicion among the other users. Qubee says that their average users don't cross 20GB per month threshold but this 30% percentage is always jumping out so its a mess & despite every attempt its not working in anyone's favor. Qubee is discouraging illegal/pirated movies,torrents to avoid this bandwidth jumping and FUP cage,they suggest that the cost of electricity and time wasted downloding these stuff is much higher than what they are priced in the market. Now this is from one of the agents and could probably be bullcrap or real thing,I'll let it be whatever it is.

    Thanks

  13. #13
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    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by blimp View Post
    Problem Solved!
    Okay,it seems that there was someone else using my uname & password to use my account during the time I am supposed to be busy and hogged around 180MB. Qubee suggested that I change my password immediately and there's nothing they can do as the bandwidth is already used up. So my bandwidth monitor was all along right.
    ¤Good to know that the problem is solved but password ar user name ta churi/hacked hoilo kivhabe qubee ei bepare kisu bolse naki bhai?

  14. #14

    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by kung fu panda_4444 View Post
    ¤Good to know that the problem is solved but password ar user name ta churi/hacked hoilo kivhabe qubee ei bepare kisu bolse naki bhai?
    Nope,they don't kow at all,well if they did then they won't tell me anyway

  15. #15

    Default Re: Qubee the ultimate failure! Check this out!

    They did it again. This time not only did they charge me double but they actually managed to increase it when I complained.I should share that Qubee customer care isn't a standalone support center,they just handle the basic stuff when you call in,rest goes to the inner id10ts. My excess data usage for this month was 7959(grand total) - 6144 (package) = 1815MB
    Charge : 1815 x 0.15 x 1.15 = Tk 314(including VAT). I was charged Tk 544!!
    That is 544 / 0.15 = 3627MB!!!

    Thats almost double of what I used in excess. Damn! I am very frustrated with all this crappy play. I complained to CC and send a query,CC unit advised me to write to "Bill Complain" section as indeed my bill was a bit off the real amount. I wrote to them and waiting for what happens. Last time when I complained I received a response after 9 days with the template sheet of "We are sorry for your loss etc..." and another time they just freaking tried to call me and convince me that there was nothing wrong and my speed was okay(remember the speed drop? The first post of this thread is that one.) .

    I don't know what to do with them,why they keep on doing this kind of sh*ts with me. I am getting really frustrated with all this. Let me wait till friday and see what happens,then I'll call in a contact termination and move over to Blion I suppose.

    Thanks
    Last edited by blimp; September 4th, 2011 at 16:04. Reason: shortening...

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    Default Re: Qubee the ultimate failure! Check this out!

    Did u guys know that the traffic that Qubee records or almost any other Wireless internet Provider records also adds the resent packets lost in transmission.

    Those resent packets shouldn't show up in Download managers.

    Giddy can be traced back to the same Germanic root *gud– that has given us the word God

  17. #17

    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by GiDDY_SOUL View Post
    Did u guys know that the traffic that Qubee records or almost any other Wireless internet Provider records also adds the resent packets lost in transmission.

    Those resent packets shouldn't show up in Download managers.

    I don't know whatever you are talking about,guess am total n00b on internet/data thingies. But I can ensure that the grand total I stated was directly copied from Qubee usage page from "my qubee" page for the Aug 1st to 31st.


    And if you are talking about data lost in transmission,I should add that these aren't directly your data(else you'd get corrupted downloads!!),these are more of power/charges lost during the transmission process while your useful data stays intact(mostly) due to immediate stop in transmission. To avoid this kind of situation they use a generator to boost the overall signal from end to end. If this is those data lost/bounced off,say like ping to a server but the server is in the grave hence a 100% data loss,well those are more of instructions and query stuff that aren't your concerns as their volume is quite insignificant to be recorded at all. Sometimes you might notice that you have a silent line(queries sent from your PC but no responses/replies or a connection that doesn't load webpages or anything whatsoever),in such cases the transmission has broken down while the connection is still active,in such cases most of the data your pc sends are lost in void or bounced off and nothing is recorded by the receiving end(ISP/data provider),thats why you gotta re-initiate/reconnect to get stuff going again. But in some cases ISP's put a certain cap(say 500mb in 30 minutes) which if crossed then the socket is closed from you to the outside world so whatever you send the isp receives it but doesn't let it reach any dns or the real internet to stop you from overloading,its kind of house pipeline but the otherway round,the pipe is the isp,the tank is the internet and your tap is your PC,no matter if your tap is on or off if the line(dns,gateway) to the tank is closed then there won't be any water through the pipeline to your tap. I hope I have made it complex enough to be ignored totally

    Thanks

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    Default Re: Qubee the ultimate failure! Check this out!

    blimp "I should add that these aren't directly your data(else you'd get corrupted downloads!!)"

    No, you wouldn't get corrupted downloads. Cuz the download manager always gets error less data. The retransmission occurs transparently if any error is detected in received packet. Now I wouldnt go into details. I will Quote Some1 else who already answered this question.

    Do ISPs charge for packet loss / retransmission ?

    Hi,

    I have a question that I have been trying to answer by trawling the interweb but with little success. The question is, Do ISPs charge end users for packet loss or retransmission data ?

    Here is a scenario : a friend of mine (cough, cough) has a 1Mbs mobile broadband connection with company X and a 1Gb per Month download limit. He checks the usage one day and finds he has used 500Mb. He decides to download a file of size 300Mb, well within the limit.
    The download proceeds but the speed reduces (gradually) from approx. 350Kbs to 1 - 2Kbs. He checks the download history and finds that package loss / retransmission requests are about 50 to 60%.
    He gets distracted and returns to the computer the next day to find the download is still going (barely) but is nowhere near finishing. He switches off the computer and kicks the cat.

    A couple of days later he receives the monthly bill from company X (for the period in question) and is horrified to see excess usage charges for 200Mb of data over and above his 1Gb limit.

    Does this mean that the due to package loss / retransmission / congestion etc his ISP has charged him for 700Mb of data even though the download size of the file was only 300Mb. Is this normal ?

    Cheers,
    N.
    Yes they still charge, you could say its like a telephone company still charges when you don't say anything during a phone call.

    If the data has gone across their network at the point where they monitor usage then even if it is dropped or a restransmit requested by the PC then you will be billed for it.

    Hence why monitors such as our tbbMeter can be useful to keep an eye on usage at your end, as oppossed to relying on the ISP billing system.
    Source: http://forums.thinkbroadband.com/gen...nsmission.html

    ---------- Post added at 19:28 ---------- Previous post was at 19:24 ----------

    Just say no to Wireless. Get BTCL, link3 or BDCOM.

    With the recent ~35GB limit on all packages its hardly Worth the money as your primary internet.

    Giddy can be traced back to the same Germanic root *gud– that has given us the word God

  19. #19
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    VANGUARD's Avatar
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    Default Re: Qubee the ultimate failure! Check this out!

    BTCL and BDCOM both sucks. Dont know about Link3. Amar ak friend BTCL use kore, ami or mukhe oi shomporke gali chara kono kotha shuni nai. Ar amar je friend BDCOM use kore, tar mote kokhono kokhono 2Mb/s o pay; abar kokhono 5 Kb/s o pay. They both just S***ks

  20. #20
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    Scott Pilgrim's Avatar
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    Default Re: Qubee the ultimate failure! Check this out!

    Quote Originally Posted by prototype View Post
    BTCL and BDCOM both sucks. Dont know about Link3. Amar ak friend BTCL use kore, ami or mukhe oi shomporke gali chara kono kotha shuni nai. Ar amar je friend BDCOM use kore, tar mote kokhono kokhono 2Mb/s o pay; abar kokhono 5 Kb/s o pay. They both just S***ks

    BTCL Disconnects a lot, but in unlimited pakage it gives out MAD SPEED!

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