Customer service of PC vendors

[Noob™]

what is your experience with the computer products vendors of BD? which vendor gives best warranty and services? which one performs bad at this?

i bought my mid range PC from global/idb in 2006. the monitor went out after about a year.. it was within warranty period and i had it repaired for free from 'one stop service center' on the ground floor of idb.

also, once i bought a dvd drive from them.. but found out that it was not reading data disks properly. when i took it to them, they tested with a movie dvd which the drive read properly! but i persisted and in the end they let me take a combo drive instead.

yes they do overprice the graphics cards.. but i guess i have no complaints against global abt customer service.

[CHR.Satiator]

hmmm.. global er obostha amon e... ami jotodur jani.. IDB te best warrenty support day Speed. er por ro ase oneke...

[darkcrunk]

amar ei porjonto just ekbar 7900 noshto hoise. ta chara kichu noshto hoy nai :s

UCC theke oi din change kore 8600 nisi taka dite hoyechilo beshi dont remember how much

[Deep -xCross-]

amar ei porjanta kisu noshto hoy nai..

[EBL.Mantis]

amar ei porjanta kisu noshto hoy nai..

Ta apni koyta pc kinsen bhaijan.

[xk :: CranKpin]

one stop e ekbar amar ancient pc thik koraisilam...
the prob was tht i had a gfirce 6200 8x agp and my mobo supported only 4x....so mobo te pressure porto....after sometime i was loosing pictures for some time and ths incresd to such an extent tht i didnt get any output in the monitor...

now when i went to one stop there attendant attended me...i told him the prob A-Z...but the attendent was so UDASHIN tht he wrote in the paper ONLY MONITOR ASHE NA...

i was in comilla thn i had to bring the pc from there....after somedays they caled me and sed tht pc is ok now i can take it....cost was 2000/=....well i went there and asked to chk the pc....they started and it kept hangin on lauch or restarting....the initial prob tht i had ...they sed only prob was with a capacitro and the PSU....(lol pc jekhanei deya hok na keno bolbe PSU and mobo te prob :o everywhere).....jai hok....ami prob dekhanor por amake wait korte bolllo ....i came to dhk and thn idb at 10am and tarpor wait korlam shondha 6 ta porjonto....they sed cant be done and i hav to come again........i returned to my home comilla at 11pm


they jusy chkd the monitor output nothing else...whereas i specifically told thm the prob...when i again came.....ths time it was ok...prob was with the slot of AGP.....cost me 2200/=...but it cost me another 1000/=in trnsport :/they dint even loosen the charge even after tellin tht i had to bear transportation loss for them.....

another thng ...they kept on saying why i put a 8x card in a 4x slot blah blah....the attendant was trying not to take the blame on himself and amake bujhaite shuru korlo emon vabe j ami pc er kisui bujhi na :/

i thnk attendant shud be a technitian not a guy like the above...and there shud be better treatment of customers....

[xK::CREATOR]

hmm.. UCC kemon warrently ebong customer service er dik diye?

[avas911]

AMi ei porjonto 20+ PC kinsi Rishit theke. Support valoi.

[coldfire7]

Amar Lite-On DVD-RW atkaia raske 1.5~2months... akhon o replace kore nai...