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Thread: Customer service of PC vendors

  1. #1
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    Default Customer service of PC vendors

    what is your experience with the computer products vendors of BD? which vendor gives best warranty and services? which one performs bad at this?

    i bought my mid range PC from global/idb in 2006. the monitor went out after about a year.. it was within warranty period and i had it repaired for free from 'one stop service center' on the ground floor of idb.

    also, once i bought a dvd drive from them.. but found out that it was not reading data disks properly. when i took it to them, they tested with a movie dvd which the drive read properly! but i persisted and in the end they let me take a combo drive instead.

    yes they do overprice the graphics cards.. but i guess i have no complaints against global abt customer service.

  2. #2
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    Default Re: Customer service of PC vendors

    hmmm.. global er obostha amon e... ami jotodur jani.. IDB te best warrenty support day Speed. er por ro ase oneke...

    Hunt for Tiberium.... dont get infected by it.. its the Healer

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    Default Re: Customer service of PC vendors

    amar ei porjonto just ekbar 7900 noshto hoise. ta chara kichu noshto hoy nai :s

    UCC theke oi din change kore 8600 nisi taka dite hoyechilo beshi dont remember how much


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    Default Re: Customer service of PC vendors

    amar ei porjanta kisu noshto hoy nai..
    seeing is believing..

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    Default Re: Customer service of PC vendors

    Quote Originally Posted by xCross View Post
    amar ei porjanta kisu noshto hoy nai..
    Ta apni koyta pc kinsen bhaijan.

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    Default Re: Customer service of PC vendors

    one stop e ekbar amar ancient pc thik koraisilam...
    the prob was tht i had a gfirce 6200 8x agp and my mobo supported only 4x....so mobo te pressure porto....after sometime i was loosing pictures for some time and ths incresd to such an extent tht i didnt get any output in the monitor...

    now when i went to one stop there attendant attended me...i told him the prob A-Z...but the attendent was so UDASHIN tht he wrote in the paper ONLY MONITOR ASHE NA...

    i was in comilla thn i had to bring the pc from there....after somedays they caled me and sed tht pc is ok now i can take it....cost was 2000/=....well i went there and asked to chk the pc....they started and it kept hangin on lauch or restarting....the initial prob tht i had ...they sed only prob was with a capacitro and the PSU....(lol pc jekhanei deya hok na keno bolbe PSU and mobo te prob :o everywhere).....jai hok....ami prob dekhanor por amake wait korte bolllo ....i came to dhk and thn idb at 10am and tarpor wait korlam shondha 6 ta porjonto....they sed cant be done and i hav to come again........i returned to my home comilla at 11pm


    they jusy chkd the monitor output nothing else...whereas i specifically told thm the prob...when i again came.....ths time it was ok...prob was with the slot of AGP.....cost me 2200/=...but it cost me another 1000/=in trnsport :/they dint even loosen the charge even after tellin tht i had to bear transportation loss for them.....

    another thng ...they kept on saying why i put a 8x card in a 4x slot blah blah....the attendant was trying not to take the blame on himself and amake bujhaite shuru korlo emon vabe j ami pc er kisui bujhi na :/

    i thnk attendant shud be a technitian not a guy like the above...and there shud be better treatment of customers....

  7. #7
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    Default Re: Customer service of PC vendors

    hmm.. UCC kemon warrently ebong customer service er dik diye?

  8. #8
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    Default Re: Customer service of PC vendors

    AMi ei porjonto 20+ PC kinsi Rishit theke. Support valoi.

  9. #9
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    Default Re: Customer service of PC vendors

    Amar Lite-On DVD-RW atkaia raske 1.5~2months... akhon o replace kore nai...

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